The Critical Success Factors of Teamwork

“Unity is strength… when there is teamwork and collaboration, wonderful things can be achieved.”- Mattie Stepanek

Image Retrieved from:

Teamwork is important in business settings as it enables companies to achieve goals quickly and efficiently (The Importance of Business Teamwork, 2017). The following are factors that are critical in order for success in teamwork situations: Morale, internal harmony, adaptation to changes and acceptance of responsibility.

According to Cenere, Gill, Lawson and Lewis (2015),
‘Morale is a broad term that encompasses the willingness of individuals to get a job done.’
Morale is also a way of describing how people feel about their jobs, employers and companies. Those feelings are tied to the behaviors and attitudes that employees exhibit in the workplace (Sheahan, 2017). Even if morale is high within the team, it is still possible for issues to arise (Cenere, 2015). Having members within the group that are unreliable can threaten the team achieving the goals that they have set out. Conflict can also impact the teams ability to achieve goals, which is why it is important that conflict is managed effectively by the team leader in order to achieve internal harmony (Cenere, 2015). 

Members of a successful business must also be able to adapt to change. Changes can come from inside the organisation (new laws or regulations, new technologies), or from inside the organisation (changes to computer system, new work policies). The effects of the change must be assessed and a response to these changes must be employed. This response could be training or changing the make-up of the team (Cenere, 2015). T

Team members must also accept responsibility. The willingness of team members to share responsibility for the teams results is both a result and an indication of the level of morale in the team (Cenere, 2015). Team leaders also play an important role in a business. Team leaders are essential to executing the vision of the business and in setting expectations for staff (Joseph, 2017). Effective team leaders can impact the morale of team members by helping instill a sense of confidence and trust in workers so that they have a more positive attitude towards their jobs and towards the company as a whole (Joseph, 2017). Team leaders are elected to ensure that team morale is high and that workers are performing at their best.

For any business, effective teamwork is the key to success. It allows companies to reach their goals.


Cenere, P., Gill, R., Lawson, C., & Lewis, M. (2015). Communication Skills for Business Professionals (3rd ed., pp. 156, 157). Cambridge University Press.

Famous Quotes at BrainyQuote. (2017). BrainyQuote. Retrieved 8 May 2017, from

Joseph, C. (2017). Importance of a Leader In a Team. Retrieved 8 May 2017, from

Sheahan, K. (2017). Morale in Organizations. Retrieved 8 May 2017, from

The Importance of Business Teamwork. (2017). Six Sigma Online Training Certification Information. Retrieved 8 May 2017, from

IMAGE: Australian Institute of Business | (2017). Australian Institute of Business | Retrieved 19 May 2017, from


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